Frequently Asked Questions
Everything you need to know about our timeless collections.
What materials are used in Agapée jewelry?
Our jewelry is crafted using high-quality 18k gold plating on a base of sustainable brass or sterling silver, ensuring both durability and a luxurious finish.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned.
Does my jewelry come with a warranty?
Yes, all Agapée pieces are covered by a two-year warranty that protects against any manufacturing defects or premature tarnishing.
How should I care for my gold-plated pieces?
To maintain the brilliance of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in their original pouch when not in use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.